As most people around the world have spent the last several weeks sheltering at home, they’ve become increasingly reliant on technology and media to keep up with what’s going on in the world. But of course not everyone has the luxury of easy access to these...
Corp. boards facing growing challenges over COVID’s impact on sustainability, crisis planning
Most U.S. public company boards stepped up their efforts in the initial phase of the COVID-19 pandemic, but shutting down businesses may have been the easy part—now, corporate boards are facing a growing list of urgent priorities in reopening their businesses,...
How to contribute to the Black Lives Matter dialogue with a DEI lens
We agree. Black lives matter. For centuries, systemic and structural racism in the United States constrained, prevented and killed opportunities for Black Americans and other communities of color to live long, healthier and prosperous lives. Since George Floyd became...
How my house burning down prepared me for this pandemic
There is no doubt that the COVID-19 crisis is changing the corporate world. As an agency leader in one of the hardest hit industries—event marketing—the scramble to find solutions has been intense, though humbling when I compare my workdays to that of a frontline...
COVID spurs community engagement—consumers now want to support local economy
The movement towards locally produced goods is nothing new, but the level of engagement with local economies during the COVID crisis demonstrates a notable consumer shift in loyalty towards community businesses. Even amidst the global pandemic, new research reveals...
New post-pandemic challenges facing brands as Americans resume social activities
In addition to dominating the headlines and broadcast news for nearly all of 2020 so far, the novel coronavirus outbreak has transformed the world in ways no one could have expected—from work to grocery shopping to social activities ingrained in daily life. To help...
New workplace reboarding guide helps with post-COVID strategy
As tens of thousands of U.S. businesses struggle with returning to a post-COVID new normal, comms giant Peppercomm has launched a new Employee Communications Reboarding Playbook to help them succeed. The guide offers a five-point roadmap for internal communications...
Becoming a change leader—it’s time to replace the broken contract with America
The contract with America is broken. As a child of the 1970s, I was born into a nation fresh out of the Civil Rights movement and one focused on equal opportunity for all. I thought I had bought into a contract with America. One that if I followed the rules, I could...
A letter from PRSA Chair Garland Stansell to members reflecting on the country’s recent events
As chaos follows in the wake of injustice, and the U.S. (and now the world) faces dark days of violence and destruction, PRSA's 2020 Chair T. Garland Stansell released the following letter to Association members on Monday, which we wanted to share with all of our...
Brick-and-mortar poised for rebound in foot traffic—which sectors are leading the charge?
As restrictions continue to be rolled back, brick-and-mortar retailers are preparing for plenty of in-store traffic. New research from proximity search optimization firm MomentFeed sheds light on how each generation is being impacted during COVID—and provides clues...
Are businesses out of touch with employee challenges while they’re working from home?
Businesses around the globe have struggled through handling remote workforces in a trial-and-error fashion since the COVID crisis began, with some companies having more success than others. New research from employee success platform Peakon now finds that 19 percent...
The COVID crisis is rewriting the cultural rules of communications
Two months ago, any Millennial would have told you that nothing more anxiety provoking than an a real-time phone call. Of course, that was in the pre-COVID world. But today, in the solitude of quarantine, a craving for intimacy and stronger personal connections means...