How healthcare brands can build patient loyalty in a digital first era
Patient loyalty has become one of the most valuable yet challenging goals in modern healthcare marketing. In an era where consumers can research providers instantly, compare services online, and switch between options with minimal friction, loyalty can no longer be...
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Crisis Comms & Media Monitoring
10 AI Prompts for Media Monitoring: How to Extract Deeper Insights from Every Article
Artificial intelligence is redefining how communicators uncover and act on insights, and media intelligence is no exception. As PR professionals increasingly look for faster, smarter ways to measure impact, AI is transforming traditional monitoring into a powerful...
What PR pros need to know to avoid making a crisis worse
As some of my journalist friends have told me over the years, “You see one PR program and pitch, you’ve seen them all,” and it’s hard to disagree with them because so many PR approaches are similar. The truly original PR program with creative thinking is the exception...
Crisis communication after a workplace accident: What every company should prepare for
Workplace accidents call for a fast, organized communication strategy to keep things under control and protect both employees and the company’s reputation. It’s smart to have a clear plan with designated response teams, step-by-step communication, and ongoing...
PR Tech & AI
How an AI humanizer tool helps you write better PR content in 2025
The main job of public relations is to create trust, share meaningful stories, & build strong relationships with the public. And in 2025, PR still has the same purpose, but there’s now something new or different affecting how it’s done. Nowadays, since more...
Front-end flash, back-end power: Why PR tools need beautiful UX and solid system design
PR’s Modern Dilemma: Pretty Dashboards, Ugly Delivery In today’s world of media velocity and metrics-obsession, PR professionals rely on dashboards, sentiment analytics, and campaign reports as much as they rely on press relationships and storytelling. But while many...
AI customer segmentation: Boost engagement and ROI with personalization
In today’s highly competitive digital economy, customer expectations are not just evolving—they’re skyrocketing. With an overwhelming number of choices and information at their fingertips, modern consumers demand experiences that are not only seamless but also...
Content & Media Relations
How AI is transforming PR copywriting without losing authenticity
Public relations has seen a profound shift in its core, and at the center of this change is Artificial Intelligence. With the ability to produce press releases, pitches, and media kits at breakneck speed, generative AI has evolved from a futuristic curiosity to a...
A good story is essential to AI visibility—here’s how to tell yours
In the PR world, storytelling is bedrock of what we do. From a strategic standpoint, we often leverage it through thought leadership, a strategy in which we uncover opportunities to position our clients as thought leaders in their industries through contributed...
How earned media influences where people go, stay, and explore
You are well aware that when you are planning a trip (or even just picking a new restaurant), you never choose where to go based on ads. You choose based on proof. A friend's comments suggested this place is unreal, backed by a 200-comment Reddit thread. Despite...