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Crisis Comms & Media Monitoring

Crisis management for consumer brands: A new PR playbook

Crisis management for consumer brands: A new PR playbook

In today’s highly connected environment, consumer brands face challenges that can escalate quickly and leave lasting impressions. Whether it is a misstep in messaging, a product recall, or a social media controversy, the speed at which information spreads demands a...

PR Tech & AI

Dealing with AI backlash—how to build trust with ethical use

Dealing with AI backlash—how to build trust with ethical use

The AI boom was inevitable, but the backlash over its use in digital marketing was just as fierce. Brands racing to leverage artificial intelligence for content creation, customer service, and design often find themselves dodging criticism from consumers, creators,...

How AI Is redefining media relations and crisis management

How AI Is redefining media relations and crisis management

In an era where news travels at the speed of a tweet and a brand’s reputation can change within hours, the role of artificial intelligence has become indispensable in public relations. For years, PR professionals have relied on intuition, experience, and relationship...

Content & Media Relations