All results based on last 90 days, updated weekly
CSAT Score: 96.4%
Customer Satisfaction score (CSAT) is an industry-standard customer experience metric that measures overall satisfaction with the product, service, or support interaction. A score of 90 or above is considered excellent.
Support Response and Resolution Times
Agility Customer Support Feedback
Last 15 responses.
Responses are posted exactly as typed in customer feedback forms.
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He did great
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very helpful and efficient
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great help!
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Extremely helpful and efficient
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Right on it!
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Top explanation and demonstration, really quick and efficient. Thank you
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Paul has been very helpful this past week. Very nice as well
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Quick response and was the help i needed on reporitng
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Timely and through explanations
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Asked my question at 1:37 and Gracie was on it by 1:38! Thanks again!!!
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Very Responsive and looks like he fixed everything. thanks!
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so helpful!
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Very responsive and helpful!
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quick resolution!
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Fast and responsive
Source: Agility Customer Support Livechat Feedback