Brand affinity refers to the solid emotional connection that customers have with your brand. This often depends on factors like your brand message, quality of service or products, and the intentionality you show towards making sure your customers are satisfied....
![Mark Harsley](https://www.agilitypr.com/wp-content/uploads/userphoto/813127.jpg)
Mark Harsley is the founder of Acme Hat Company. Acme sells custom caps to eCommerce store owners, businesses, and other folk. Mark spends his weekends enjoying life with his family.