The media—both mainstream and social—have been enraptured in the past three weeks with Chinese spy balloons and various unidentified flying objects traversing U.S. air space. Our government has responded to these incursions in baffling ways, leading to harsh criticism...
Hey Mets and Bobby, celebrate “Bobby Bonilla Day” by donating to charity
I am a reformed Mets fan, but until now I was unaware that July 1st is “Bobby Bonilla Day.” Apparently, this is the date each year the Metropolitans pay about $1.19 million to the former All-Star, part of their deal made in 2001 to buy out the slugger’s $5.9 million...
Goodbye, Quibi, we hardly knew you—here’s how the brand failed
The funeral dirge has played for Quibi, the streaming video site intended for short attention spans (what TikTok?) and to fill little bits of downtime in people’s lives, like time spent waiting on line at the DMV. OK, maybe shorter moments, like waiting for your latte...
Could Corona Beer be looking at an insurmountable brand problem?
About 10 years ago a woman I met at a business grand opening handed me her business card. She was an event planner, and her company name included the word Isis. Clearly, the name alluded to the Egyptian goddess of life, but more recently had taken on dark...
Public relations in a COVID-19 world—how to best serve clients
These are certainly strange days, and public relations professionals must adapt along with just about every profession right now. The function of getting out client messages is simultaneously of great importance and minimal concern, depending on the nature of the...
Can Buffalo Wild Wings rebound from its wild week of crisis?
For any company, the sickening of customers and the death of an employee would be an epically bad week. Just ask Chipotle, which battled outbreaks of e-coli and Norovirus at restaurants in 2015 and 2018. And any business open to the public would be reeling for weeks...
7 ways Bernie Sanders can overcome his electoral heart problem
Just days after his campaign announced a haul of $25 million in donations for the 3rd quarter, Bernie Sanders’ presidential campaign is reeling following an emergency procedure to open a blocked heart artery—later confirmed to be the instigator of a heart attack—and...
Facebook, we have a problem: Tacky Apollo 11 ads are running amok
As the country gears up to mark the 50th anniversary of the Apollo 11 moon landing, hucksters of knock-off T-shirts are celebrating as surely as the rest of the nation. They have been hawking their wares almost virally on Facebook timelines. And the social media giant...
Note to organizations: “Blame the Millennial” just doesn’t cut it
During Memorial Day weekend, the Fresno Grizzlies, the AAA affiliate of the Washington Nationals Major League Baseball team, played a 3-1/2 minute “tribute” video that depicted freshman Congresswoman Alexandria Ocasio-Cortez among “enemies of the people,” right up...
Uber embroiled in alarming PR crisis—and the time to act is now
Once again, Uber has become embroiled in a tragedy it had no control over. It is a sign of your pervasiveness in society that a killing perpetrated by one of your independent drivers, or even someone posing as your driver, can tarnish your reputation in spite of every...
Transcend that “photo op” with a compelling human story
Every organization has media events, and everyone thinks theirs is special, different, or worthy of news coverage. The truth is, journalists have seen many of these happenings before, covered them ad nauseam, and sometimes even ignore them altogether. One way to...
Olympic robbery scandal: Note to athletes and organizations—don’t strive for the gold in lying
As new details and surveillance video emerge shedding light on what exactly occurred with the four U.S. Olympic swimmers who claimed they were robbed at gunpoint in Rio, we get yet another lesson that lying or trying to cover things up is never a good strategy. The...